Terms and Conditions

  1. 1. The transaction will be delivered within five business days. We will make every effort to complete the transaction as soon as possible. There may be delays due to circumstances beyond our control and we cannot guarantee any of the delivery time. Transactions over AUD $5000 will be delivered within ten business days.
  2. 2. Customers are responsible for any information provided by them and make sure all the information are correct in the receipt and invoice. If any error, customer need to inform us immediately.
  3. 3. The overseas correspondent may deduct their charges before applying any funds to the beneficiary account
  4. 4. The refund will be available within ten business days after confirmation from the destination agent
  5. 5. An administration fee of $18.00 will be deducted for each refund
  6. 6. Complaints regarding transactions are not accepted after 30 days
  7. 7. We may send you e-mails and SMS with our services offers and news
  8. 8. You are responsible for any chargeback, claim, reversal, fee, fine, penalty and other liability incurred by us, another user of our services, or a third party caused by or arising out of your breach of these Terms of Use, and/or your use of our Money Transfer Service. You agree to reimburse us, another user, or a third party for any and all such liability.
  9. 9. Please check that the details in these Terms and on the Instruction are complete and accurate before you commit yourself to the contract. Please ensure that you read and understand these Terms before you submit the Instruction.
  10. 10. These Terms and Conditions are subject to change without notice