FAQ Frequently Asked Questions

What’s a bank code, and how do I find my receiver’s bank code?

A bank code is a series of numbers that’s used to identify banks around the world. They can range from 3 and 23 digits depending on the country of the bank and the type of code.

A bank code may be known as:

  • BSB
  • SWIFT Code
  • BIC (Bank Identification Code)
  • CHIPS (Clearing House Inter-Bank Payment System) – US and Canada only
  • NCC (National Clearing Code)
  • BSC (Bank Sort Code)
  • IFSC (Indian Financial System Code)

For some counties you may need an International Bank Account Number (IBAN) in addition to the bank code.

What is acceptable identification to send a money transfer at Galaxy ?

For your protection and to meet regulatory requirements, you must have an accepted form of government-issued photo identification to send money at an agent location in Australia. Acceptable forms of ID include:

  • All passports (Australian and overseas)
  • Australian-issued drivers license
  • Foreign National identification (must be in English and have a photo)
  • Australian-issued 18+ proof of age cards
  • Business registration/licence issued in Australia
What payment modes are available?

For Sending Money : Pay by cash / Direct bank deposit

For Receiving Money : Telegraph Transfer / Direct bank deposit / Home Delivery / Office Pickup

Can I send money to a bank account ?

Yes, At Galaxy Money Transfer, “direct to bank account” service is an easy and convenient way to send funds directly to a receiver’s bank account in select countries.

Can I send money to PO Boxes?

No. Residential/Street address must be used for sending and receiving money. PO Box addresses are not allowed.